Terms of Use



The website www.e-fresh.gr is an electronic retail shop selling products and providing services through the internet (hereinafter referred to as e-shop or website), created and operated by the company under the name e-fresh.gr, with registered offices in Acharnes of Attica, at 30 Gardenias Str., lawfully represented, with V.A.T. registration number 800665675, Tax Office of Acharnes. Its corporate email address is corporate@e-fresh.gr, and the call centre of the e-shop is accessible by calling at 211 990 1000 (hereinafter referred to as the “Company”).

The following terms and conditions shall apply to the use of the e-shop marketed as e-fresh.gr, which is hosted at www.e-fresh.gr.  Any user logging in and performing transactions or using the services of the e-shop (hereinafter referred to for reasons of brevity as a “guest” and/or “user” or “customer”, depending on whether they are solely visiting the shop or placing orders for products and services) shall be considered as having consented to and accepted unconditionally the following terms, without any exceptions.  If a user does not agree with these terms, then it is his/her responsibility to refrain from visiting and using the site, as well as from making any transaction or using the services offered by the e-shop.


General Terms


The Company reserves the right to amend or revise at its discretion the terms and conditions of use and for making transactions with the e-shop, whenever considered necessary, while undertaking the obligation to inform consumers about any change through the webpages of the e-shop.  Any agreements issued through the e-shop shall be drafted in Greece.


Information and Products available



The Company commits to the accuracy, the validity, and the completeness of the information posted in the e-shop, about the details of the Company and the transactions performed through the e-shop.  The Company, while acting in good faith, shall not be held liable and shall not be bound by entries of electronic data performed by way of mistake, based on common sense, and is entitled to immediately correct the above upon becoming aware of said mistakes.


Limited liability


The Company, regarding its transactions arising from the e-shop, shall not be held liable for any loss or damage caused from the cancellation of orders, or resulting from any failure or delay in processing the orders for any reason whatsoever.  The Company does not guarantee the availability of the products listed in the e-shop. The Company informs customers on the availability of the products based on the data kept; in the event of change, the Company undertakes to inform customers without delay about the non-availability thereof. Following the above, the Company shall not undertake any further responsibility.  The e-shop provides the content (e.g. information, names, photos, illustrations), the products, and the services available through the site “as is”.  In no case whatsoever will the Company be held liable under the Civil or the Penal code for any loss (incidental, special, or consequential, which refers to, without limitation, alternatively and / or cumulatively, to loss of profit, data, loss of earnings, pecuniary compensation, etc.) that may be incurred by a visitor of the e-shop or any third party from a cause related to the operation or failure to operate and/or the use of the internet site and/or the failure to provide services and/or products and/or information made available by it and/or by any unauthorized third party interventions to products and/or services and/or information made available through it.




The entire content of the e-shop, including its tradenames, trademarks, imagery, graphic art, photos, drawings, texts, etc. constitute intellectual property of the Company and is protected under the relevant clauses of the Greek and E.U. law, as well as of the international conventions, or comprises third-party intellectual property, for which the Company has obtained the license to use it solely for its own purposes and for the operation of the e-shop.  It is forbidden to copy, transfer, or create any derivative works based on that content or mislead the public regarding the actual provider of the e-shop.  The reproduction, reissuance, loading, announcement, dissemination or transmission or any further use of the content in any way or by any means for commercial or other purposes is allowed only following a prior written consent by the Company or by the appropriate owner of the intellectual rights.  The names, images, logos, and distinctive features presented and describing the e-shop under e-fresh.gr trademark or the products and services of the Company or of third parties, constitute property of the Company or of their respective owners and are protected by the relevant laws on trademarks.  The use thereof by the e-shop cannot be interpreted as a license or right to use them by third parties.


User responsibility



The user / customer agrees and undertakes to use the services, the information, and the data of the e-shop as provided for by the law and according to the rules of good faith and business ethics.  The user / customer is obliged to refrain from using the e-shop under the name e-fresh.gr for any of the following purposes: 1. sending, publishing, sending by email or disseminating by other means of any content that is illegal for any reason, that causes an unlawful attack and damage to the company or to any third party, or that violates the confidentiality or privacy of any person; 2. sending, publishing, sending by email or disseminating by other means of any content that is against the accepted principles of morality, social values, the protection of minors, etc.; 3. sending, publishing, sending by email or disseminating by other means of any content that the users are not allowed to transmit under the law or the applicable agreements (such as inside information, proprietary and confidential information acquired or disclosed as part of labour relations or protected by confidentiality agreements); 4. sending, publishing, sending by email or disseminating by other means of any content that violates any patent, trademark, trade secret, intellectual rights or other third party property rights of any kind; 5. sending, publishing, sending by email or disseminating by other means of any content that contains computer viruses or other codes, files, or programmes developed with the purpose of interrupting, damaging, destroying or altering the operation of any computer software or hardware; 6. performing any voluntary or involuntary violation of the applicable law or clauses; 7. harassing others in any way; 8. gathering or saving personal data regarding users.


Limited permission


e-fresh.gr under the terms and conditions set herein, and under all applicable laws and regulations grants you with a non-exclusive, non-transferable, personal, and limited right to access, use, and display this website and its content.  This license does not constitute a transfer of ownership over the website and its details, and is subject to the following limitations:  (1) it must be included in every copy of the website and its details, in every annotation concerning intellectual rights and other property rights, and (2) you are not allowed to modify the website and its content in any way, or reproduce and present them in public, or distribute or use the website and its content in any way for any public or commercial purpose, unless it is expressly allowed by the present.


Links in www.e-fresh.gr


The various links included in the e-shop lead to shop pages or sometimes lead the user from the e-shop to external pages owned by third parties, businesses, etc.  These websites are not under the control of the Company and the Company shall not be held liable for the contents of any such website or of any link included in a related website, or for any changes or updates in said websites.  The Company shall not be held liable for any internet broadcasts or any transmissions received from any linked website. The Company includes these links in its e-shop solely to facilitate the use of the e-shop; the use of these links is not compulsory for the visitor / customer and the fact that they are included in the e-shop does not imply that the company approves or accepts the content thereof. 




The company enables users to evaluate products displayed on the website, using text and rating. In order to be able to evaluate a product, users must be registered on the website. By submitting text to the website, the member assigns to the company a non-exclusive, perpetual and royalty-free license in order to reproduce, modify and publish any text you may have submitted to the website. At the same time, by submitting a text, the member consents to technical processing and formatting (e.g. cropping or use of "blurring" techniques) and to any other modification of your text prior to their publication, by the administrators of the website, in case the text of the review violates the rules for posting content as listed below. In case that such processing, formatting or modification takes place, every effort will be made to preserve the substance of the evaluation as much as possible. Similarly to the already mentioned license and consent to any kind of technical processing, formatting or other modification, is valid in any other case any member submits to the website. The text of the review for each product should mention the member's experience with the specific product and any remarks or evaluation judgments about the product. The contents of the evaluation that may accompany it must be the intellectual property of the member and in no case violate the personal data of third parties, as well as copyright or any other rights of third parties. Members are solely responsible for the content they submit for posting on the Website. The Company reserves the right to withdraw and delete content that is not in accordance with the terms of use. Specifically

The text of the product reviews may not include:

  • Publication of a link-link that directs directly or indirectly the users to an online store (regardless of whether it is a partner store or not)
  • Publication of information concerning the promotion or commercial advertising of any third party, except for the legitimate relevant promotional activities organized and supervised by the administrators of the website and the company
  • Publication of information relating to commercial advertising any third party or transaction between members or between members and third parties.
  • Referencing another user or evaluating a product by another member
  • Indecent or ironic expressions and ratings
  • Attributing deceit to the store
  • Any text not relevant to the rating or product